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- What is the educational background and experience of the staff?

Being part of an Association all teachers are trained annually on the Smiley Kids curriculum. This is called In-House Training. Our Annual Audits also form part of the development of our Teachers.

- Are there active play opportunities to develop Gross Motor and Fine Motor Skills?

We follow a daily routine which is set out by our Toddler Consultants. Active Play is an intergral element of our learning philosophy. We learn through play!

- Do you provide balanced meals?

Yes, we supply 2 main meals (breakfast and lunch) and 2 snacks. Our Babies follow a balanced menu which was developed by a registered dietrician, to ensure that your baby receives the correct nutritional intake. It is important to take note that the toddler menu may differ from school to school. Please ask the school where you wish to enrol for their Toddler menu.

- Is potty training required?

We assist with potty training when the child shows the signs that he/she is ready. We believe that the preferred age to potty train is 2 years of age. Our teachers are well trained in assisting you as a parent to identify whether your child is ready for this big step in their development.

- How is discipline handled?

No form of corporal punishment is allowed in any of our schools. We discipline children by positive reinforcement and by following a set routine daily.

- What is the recommended teacher to child ratio?

Our ratios are as follows:
- Baby Department 3-12 months : 1 Teacher to 6 Babies
- Baby Department 12-24 months: 1 Teacher to 12 Babies
- Toddler Department 2-3 : 1 Teacher to 10 Children
- Toddler Department 3-4, 4-5, Grade R: 1 Teacher for 24 Children / 1 Teacher and Assistant to 25 children.

- How safe is my child?

We have very strict standards that are aligned with the Occupational Health and Safety Act. Our teachers are trained in CPR, First Aid and Fire Fighting. We have excellent hygiene systems in place in our schools. Most of our schools also offer CCTV cameras as an added service. Our schools do their very best to ensure the safety of all Smiley Kids children.

- Is there an open door policy for parents?

Our parents are welcome to visit our schools at any time. Our doors are always open.

- Can I schedule a tour of a school?

Please contact the school directly, they will be more than willing to arrange a tour of the school.

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